Why is My Screen Recording Not Working on iOS 13?: Troubleshooting Guide

The introduction of the screen recording feature in iOS 11 was a significant update, allowing users to capture their screen activities with ease. However, with the release of iOS 13, some users have encountered issues with this feature. If you’re experiencing problems with screen recording on your iOS 13 device, you’re not alone. In this article, we’ll delve into the possible reasons behind this issue and provide you with a comprehensive troubleshooting guide to get your screen recording up and running again.

Understanding the Screen Recording Feature

Before we dive into the troubleshooting process, it’s essential to understand how the screen recording feature works on iOS 13. The screen recording feature allows you to capture your screen activities, including videos, games, and other apps. To access this feature, you need to add the screen recording control to your Control Center. Once you’ve added the control, you can start recording your screen by opening the Control Center and tapping the screen recording icon.

System Requirements

To use the screen recording feature on iOS 13, your device must meet the following system requirements:
Your device must be running iOS 13 or later.
Your device must have a compatible processor (A11 Bionic chip or later).
Your device must have enough storage space to save the recorded video.

Checking System Requirements

If you’re unsure whether your device meets the system requirements, you can check by following these steps:
Go to Settings > General > About to check your iOS version.
Go to Settings > General > About to check your device’s processor.
Go to Settings > General > [Device] Storage to check your available storage space.

Troubleshooting Screen Recording Issues

If your screen recording is not working on iOS 13, there are several potential causes. Let’s explore some of the most common issues and their solutions.

Enable Screen Recording in Control Center

One of the most common reasons for screen recording issues is that the feature is not enabled in the Control Center. To enable screen recording, follow these steps:
Go to Settings > Control Center.
Tap the “+” icon next to Screen Recording.
Go back to the Control Center and tap the screen recording icon to start recording.

Check for Restrictions

If you’ve restricted access to the screen recording feature, you won’t be able to use it. To check for restrictions, follow these steps:
Go to Settings > Screen Time.
Tap Content & Privacy Restrictions.
If Screen Recording is restricted, tap Allow to enable it.

Update Your Device

An outdated iOS version can cause issues with the screen recording feature. To update your device, follow these steps:
Go to Settings > General > Software Update.
If an update is available, tap Download and Install.

Disable Low Power Mode

Low Power Mode can disable the screen recording feature to conserve battery life. To disable Low Power Mode, follow these steps:
Go to Settings > Battery.
Toggle off Low Power Mode.

Check for Conflicting Apps

Some apps can interfere with the screen recording feature. To check for conflicting apps, try closing all apps and then start the screen recording again. If the issue persists, try uninstalling recently installed apps and then start the screen recording again.

Advanced Troubleshooting

If the above solutions don’t work, you may need to try some advanced troubleshooting steps.

Reset All Settings

Resetting all settings can resolve issues with the screen recording feature. To reset all settings, follow these steps:
Go to Settings > General > Reset.
Tap Reset All Settings.
Enter your passcode to confirm.

DFU Restore Your Device

A DFU (Device Firmware Update) restore can resolve issues with the screen recording feature. To DFU restore your device, follow these steps:
Connect your device to a computer.
Open iTunes and select your device.
Press and hold the Sleep/Wake button for 3 seconds.
Immediately press and hold the Volume Down button while still holding the Sleep/Wake button.
Release the Sleep/Wake button but keep holding the Volume Down button for 10 seconds.
Release the Volume Down button when you see the iTunes logo on your device.

Conclusion

Screen recording issues on iOS 13 can be frustrating, but they’re often easy to resolve. By following the troubleshooting steps outlined in this article, you should be able to identify and fix the issue. Remember to always check for system updates and enable screen recording in the Control Center to ensure that the feature is working correctly. If you’re still experiencing issues, don’t hesitate to contact Apple support for further assistance.

IssueSolution
Screen recording not enabled in Control CenterEnable screen recording in Control Center
Restrictions on screen recordingCheck for restrictions and enable screen recording
Outdated iOS versionUpdate your device to the latest iOS version
Low Power Mode enabledDisable Low Power Mode
Conflicting appsClose all apps and try screen recording again

By following these steps and solutions, you should be able to resolve any screen recording issues on your iOS 13 device. Remember to always backup your device before attempting any troubleshooting steps to prevent data loss. With these tips and solutions, you’ll be able to capture your screen activities with ease and enjoy the full functionality of your iOS 13 device.

What are the common reasons for screen recording not working on iOS 13?

The most common reasons for screen recording not working on iOS 13 include issues with the Screen Recording feature itself, such as it being disabled or not properly set up in the Control Center. Additionally, problems with the device’s storage, software glitches, or conflicts with other apps can also prevent screen recording from functioning correctly. It’s also possible that the feature is restricted by a Screen Time passcode or other parental control settings. To troubleshoot the issue, it’s essential to check the basics first, such as ensuring that the Screen Recording feature is enabled and that there is sufficient storage space available on the device.

To further diagnose the issue, users can try restarting their device, updating to the latest version of iOS, or resetting the Screen Recording feature to its default settings. If the problem persists, it may be helpful to check for any software updates or patches that address specific issues with the Screen Recording feature. Users can also try resetting their device’s settings to their default values or performing a factory reset, although this should be done as a last resort, as it will erase all data and settings on the device. By methodically checking each potential cause and trying the suggested troubleshooting steps, users should be able to identify and resolve the issue preventing their screen recording from working on iOS 13.

How do I enable the Screen Recording feature on iOS 13?

To enable the Screen Recording feature on iOS 13, users need to access the Settings app and navigate to the Control Center section. From there, they can tap on “Customize Controls” and look for the “Screen Recording” option. If it’s not already included in the “Include” list, users can tap the green “+” icon next to it to add it to the Control Center. Once the Screen Recording feature is added, users can access it by swiping down from the top-right corner of the screen (or up from the bottom of the screen on devices without a notch) and tapping the Screen Recording icon, which looks like a white circle within another circle.

After enabling the Screen Recording feature, users can start a new recording by tapping the Screen Recording icon in the Control Center and then tapping “Start Recording.” The device will begin recording the screen, and users can stop the recording by tapping the Screen Recording icon again and then tapping “Stop Recording.” The recorded video will be saved to the Photos app, where it can be viewed, edited, or shared. Users can also customize the Screen Recording feature by enabling or disabling the microphone audio, which can be useful for adding voiceovers or commentary to the recording. By following these steps, users can easily enable and use the Screen Recording feature on their iOS 13 device.

What are some troubleshooting steps for screen recording issues on iOS 13?

Some troubleshooting steps for screen recording issues on iOS 13 include checking the device’s storage space, ensuring that the Screen Recording feature is enabled and properly set up in the Control Center, and restarting the device. Users can also try updating their device to the latest version of iOS, as newer updates often include bug fixes and performance improvements that can resolve issues with the Screen Recording feature. Additionally, users can try resetting the Screen Recording feature to its default settings or resetting their device’s settings to their default values. If the issue persists, users can try performing a factory reset, although this should be done as a last resort.

If none of these troubleshooting steps resolve the issue, users may want to try more advanced troubleshooting techniques, such as checking for conflicts with other apps or settings that may be restricting the Screen Recording feature. Users can also try using a third-party screen recording app to see if the issue is specific to the built-in Screen Recording feature or if it’s a more general problem with the device. By methodically trying each of these troubleshooting steps, users should be able to identify and resolve the issue preventing their screen recording from working on iOS 13. It’s also a good idea to check Apple’s support website for any specific guidance or troubleshooting steps related to screen recording issues on iOS 13.

Can I use a third-party app to record my screen on iOS 13?

Yes, there are several third-party apps available that allow users to record their screen on iOS 13. Some popular options include TechSmith Capture, ScreenFlow, and DU Recorder. These apps often offer more advanced features and customization options than the built-in Screen Recording feature, such as the ability to record audio from multiple sources, add annotations or captions, or edit the recorded video. However, users should be aware that some third-party screen recording apps may require a subscription or one-time purchase, and may also have limitations or restrictions on the length or quality of the recorded video.

When using a third-party screen recording app, users should ensure that they are downloading the app from a trusted source, such as the App Store, and that they are reading and agreeing to the app’s terms and conditions. Users should also be aware of any potential security risks associated with using third-party apps, such as the risk of data breaches or malware. To minimize these risks, users should only download apps from reputable developers and should keep their device and apps up to date with the latest security patches and updates. By using a third-party screen recording app, users can often find a solution that meets their specific needs and provides more advanced features than the built-in Screen Recording feature on iOS 13.

How do I fix the “Screen Recording not working” error on iOS 13?

To fix the “Screen Recording not working” error on iOS 13, users can try a series of troubleshooting steps, starting with the basics. First, users should ensure that the Screen Recording feature is enabled and properly set up in the Control Center. Next, they can try restarting their device, updating to the latest version of iOS, or resetting the Screen Recording feature to its default settings. If the issue persists, users can try more advanced troubleshooting techniques, such as checking for conflicts with other apps or settings that may be restricting the Screen Recording feature. Users can also try using a third-party screen recording app to see if the issue is specific to the built-in Screen Recording feature or if it’s a more general problem with the device.

If none of these troubleshooting steps resolve the issue, users may want to try resetting their device’s settings to their default values or performing a factory reset. However, this should be done as a last resort, as it will erase all data and settings on the device. Before attempting a factory reset, users should ensure that they have backed up their device to iCloud or iTunes, so that they can restore their data and settings later. By methodically trying each of these troubleshooting steps, users should be able to identify and resolve the issue preventing their screen recording from working on iOS 13. If the issue persists, users may want to contact Apple support for further assistance or visit an Apple Store for in-person support.

Can I record my screen on iOS 13 without using the Control Center?

Yes, there are alternative methods for recording the screen on iOS 13 without using the Control Center. One option is to use the QuickPath feature, which allows users to access the Screen Recording feature from the keyboard. To use this method, users need to enable the QuickPath feature in the Settings app and then access the Screen Recording feature from the keyboard by swiping down on the keyboard with three fingers. Another option is to use a third-party screen recording app that offers alternative methods for starting and stopping recordings, such as using a widget or a notification.

Some third-party screen recording apps also offer more advanced features, such as the ability to schedule recordings, record specific windows or regions, or add annotations or captions to the recorded video. Users can explore these alternative methods and features to find a solution that meets their specific needs and preferences. However, users should be aware that some alternative methods may require additional setup or configuration, and may also have limitations or restrictions on the length or quality of the recorded video. By exploring these alternative methods, users can find a solution that works best for them and provides more flexibility and customization options than the built-in Screen Recording feature on iOS 13.

Is it possible to record audio while screen recording on iOS 13?

Yes, it is possible to record audio while screen recording on iOS 13. To do this, users need to enable the microphone audio option when starting a new screen recording. This can be done by tapping the Screen Recording icon in the Control Center, then tapping the “Microphone” icon to enable or disable audio recording. When microphone audio is enabled, the device will record audio from the built-in microphone, which can be useful for adding voiceovers or commentary to the screen recording. Users can also use an external microphone, such as a lavalier or shotgun microphone, to improve the quality of the recorded audio.

To ensure that audio is recorded correctly, users should check the audio settings before starting the screen recording. They can do this by going to the Settings app, then selecting “Control Center” and “Customize Controls.” From there, users can tap on the “Screen Recording” option and enable or disable the microphone audio option. Users can also adjust the audio quality settings, such as the sample rate or bit depth, to optimize the recorded audio for their specific needs. By recording audio while screen recording, users can create more engaging and informative videos, such as tutorials, demos, or presentations, and can also add context and commentary to the recorded video.

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